Press Release Estate

Not surprisingly, businesses and individuals alike clamor for the attention and mostly enjoy the limelight that social media can bring. Others hate the intense scrutiny that often accompanies the popularity. An example is usability blogger Kim Krause Berg’s unpleasant first experience of Digg – I Don’t Digg Being Dugg.

Online communities can even bring a site to its knees. Marketers are calling it the “Digg Effect” or the “Slashdot Effect”. Buzz for a site can cause more than good or bad publicity. As Kim found out, the effect can cause traffíc overload sometimes resulting in site downtime and lost business.

Social media can also kill the reputation of a brand instantly. Take the Microsoft Windows Vista Laptop Scandal for instance. No stranger to the benefits of social media, Microsoft had allegedly tried to exploit the power of the blogosphere at the end of last year, by sending a number of A-list bloggers a frëe Acer Ferrari laptop loaded with the yet-to-be-released Windows Vista and Office 2007.

The pitch was a request for the bloggers to “review” the new Windows software in their influential blogs. Many bloggers did write a review, but some did not disclose their frëe gift. When this fact was discovered later, the bloggers were hammered by large portions of the blogosphere for what they saw as a clear conflict of interest. Microsoft were tagged both literally and figuratively as bribers and Windows Vista was widely panned with parody tag lines such as “Vista: So Bad We Had to Give it Away“. Not a great start to an online product release.

Another example of the damage that social networking can do to a company’s online reputation is the National Pork Board of America’s recent battle with breastfeeding advocate and well-known blogger Jennifer Laycock. Jennifer was sent a harshly worded letter from the Pork Board’s representing counsel, threatening her with legal action for allegedly stealing their pro-pork slogan “Pork: The Other White Meat” in a pro-breastfeeding t-shirt she had designed that read “The Other White Milk“.

The letter suggested that their case for trademark infringement was probably solid. Unfortunately for the Pork Board, the poorly-worded letter also suggested that they were insensitive to breastfeeding mothers and the plight of starving infants. The Pork Board didn’t count on Jennifer’s influence in the blogosphere and the power of social networking to carry her defiant response to the world. The Pork Board ended up receiving bags of hate mail and thousands of flame emails via their online contact förm, forcing them to issue a public apology to Jennifer from the Board’s CEO and a generous donation to the Mother’s Milk Bank of Ohio in order to save face.

To their credít, the Pork Board did the right thing. They also made sure that all persons who complained about their approach to Jennifer received a polite, measured email response from the CEO. As a former PR consultant myself, I tip my hat at them. Having the apology come from the very top is smart. It demonstrates how seriously they took the complaints. The wording of the complainant response is polite and restrained. Addressing each and every complainer personally is impressive. It would’ve been tempting to ignore all the flames and issue some stöck standard release.

Their choice of legal team may have been questionable, but the Pork Board’s public relations team mobilized quickly, upgraded to full damage control mode and did a great job of mopping up the PR mess before it spread too far. Social media might have damaged them, but the Pork Board’s reputation was ultimately salvaged by quick thinking and a swift online response.

Such situations underscore the growing importance of online reputation management (ORM) in our Web 2.0, social media-driven world. Companies should be tracking their online reputation on a daily basis to chëck for negative commentary via social media in order to avert potential PR disasters. Major search marketing players such as Andy Beal recognized the potential growth in ORM a long time ago. But I wonder how many PR/Search Marketing agencies currently offër this service?

With brand reputation increasingly at risk, you can be sure the smart agencies will be adding ORM to their service offerings faster than you can say “Can you Digg it?”

About The Author
Article by Kalena Jordan, one of the first search engine optimization experts in Australia, who is well known and respected in the industry, particularly in the U.S. As well as running a daily Search Engine Advice Column, Kalena manages Search Engine College – an online training institution offering instructor-led short courses and downloadable self-study courses in Search Engine Optimization and other Search Engine Marketing subjects.

2. Audio Recording/Podcasting: AudioAcrobat.com makes audio streaming fast and simple, whether you want to add an audio greeting, audio testimonials, podcast or videos to your website or send out an audio postcard or record a teleclass.

3. Backup: Carbonite.com offers an unlimited amount of data storage for $50 per year. Carbonite is very intuitive and went directly to my email files and Roboform files to back them up without me having to manually select the backup files. I frequently use this service to find the original version of a file that I’ve accidentally overwritten, as well.

4. Blogging: Typepad.com is both simple to use and powerful. You can set up as many blogs as you desire with a Pro account, and you can customize your blog in an infinite number of ways. Once it’s set up, the online interface makes it a snap to make new posts to your blog.

5. Bookmark Manager: SPURL.net makes managing a moderate to massive amount of bookmarks very easy. You create any number of categories in which to file your favorites, and adding a favorite website is as easy as clicking a button.

6. Color Matching: Pixie is a tool that I use daily to help me match a color exactly for a document that I’m creating or a color I’m trying to replicate on a website. Run it, simply point to a color and it will tell you the hex, RGB, HTML, CMYK and HSV values of that color.

7. Content Management: Edit.com is a website maintenance service that makes your current website editable so you can change the content yourself. They handle everything to get your site set up and provide you with telephone training to walk you through your first edits. There is no software to install because it just uses your web browser. At no chärge, you can have them review your website to ensure that your site is compatible with their service.

8. Email Líst Management/Autoresponders: aWeber.com is a great service for creating, mailing and reporting back on the success of your newsletter as well as to subscribe your readers to a sequential autoresponder, either associated with your newsletter or with another product. I love to be able to see how many readers opened my newsletter, who opened the newsletter, and what links they clicked on from the newsletters.

9. Fax: MaxEmail.com lets you send and receive faxes through the Internet/email and makes your need for a fax machine obsolete. The faxes arrive in PDF format, so you can easily share you faxes with others as needed. They also offër voice mail on your fax line, and the voicemail message arrives as an audio file in your email inbox.

10. Graphics Program: SnagIt.com lets you show someone exactly what you see on your screen. Select and capture your screen image and send it to SnagIt’s editor to add professional effects, edit the image (resize, adjust color), and or drop it into your favorite application.

11. Hostíng: Aaces.com offers the ability to buy a hostíng plan in which you can host and manage a large number of websites through one account rather than buying multiple hostíng plans for each website for your business. And, their customer service can’t be beat.

12. Idea Management: With EverNote.com you can easily store and quickly access typed and handwritten memos, webpage excerpts, emails, telephone messages, addresses, passwords, brainstorms, sketches, documents and more! A free version or a 30-day tríal of the paid version is available for download.

13. Merchant Account: PracticePaySolutions.com offers an all-in-one ecommerce solution that helps you take payment online. The coolest feature that they offër in this service is the ability to do batch uploads of charges, so if you have a number of clients on retainer that you invoice every month, you can simply create a spreadsheet and batch upload the data rather than entering each client’s information individually.

14. Publicity Tracker: Google Alerts lets you type in an unlimited number of search terms, like your name, your company name, your industry, the name of your competitors, etc. Google will then deliver an email alert for any mention of your search term online. This is a wonderful way to track your own PR as well as industry trends.

15. Password Management: Roboform.com is the top-rated password manager and web förm filler that completely automates password entering and förm filling. You’ll nevër have to remember a password again! I maintain both my passwords and user info and that of my clients in this program.

16. Shopping Cart: KickstartCart.com is easy to use and setup, and offers the ability to create affilíate programs, follow up with prospective and current customers with autoresponders, create coupons for limited-time offers, as well as enable buyers to immediately download electronic purchases (ebooks, audio files). There is a free 30-day tríal, but don’t sign up until you have the time to test drive it–30 days goes by fast!

17. Spyware: CounterSpy.com will protect your computer from spyware, adware, Trojans and other malware threats.

18. Teleconference Line: LiveOfficeFreeConferencing.com lets you meet with colleagues, associates or even family members through a teleconference bridge line that can bring up to 250 people together at one place over a teleconference telephone line. You can use the line to conduct classes and training and record your calls, as well as manage your participants from an online interface.

19. Time Tracker: TraxTime.com has helped me keep track of my consulting projects for years. You simply create projects and clock into and out of them, with the ability to write memos about how you’ve used your time.

20. To Do Líst Management: Accomplice.com works online and offline, integrates with Outlook and other software you already use, and syncs with your PDA. What I love most about this software is that I can create in-depth, hierarchical to-do lists (tasks and sub-tasks of a bígger project) very easily, and add additional tasks on the fly as they occur to me. I can see at any point what are my more important tasks and what is coming due soon.

Try out these tools with the tríal offers provided and see how your business becomes easier to manage!
About The Author
Online Business Resource Queen (TM) and Online Business Coach Donna Gunter helps self-employed service professionals learn how to automate their businesses, leverage their expertise on the Internet and get more clients online. To claim your Frëe gift, TurboCharge Your Online Marketing Toolkit, visit her site at GetMoreClientsOnline.com . Ask Donna an Internet Marketing question at AskDonnaGunter.com .

The search engines became more accurate because now they look primarily at one thing. That one thing is content. The only way for a search engine to find out what a page is about is to scan the page and see what it is about. Yes, there are a few other things the search engine looks at but none of those things matter if the content does not match what people are typing in a search engine. If you want to rank high in the search engines, you must make a great page specifically about the topic that page is about.

Natural Language

It also matters how you put your content on the page. One of the things search engines look at now is natural language. You cannot just put a search term a bunch of times on the page. It is true than once upon a time that worked. But stacking search terms no longer works. Search engines look at how many times a term shows up in a sentence and how many times it shows up in a paragraph. In a normal paragraph you will not have a search term that shows up 6 to ten times. That is not the way a paragraph is normally constructed. When a search engine sees this it counts against you and not for you. The same is true about sentences. So be careful how you word your content. Try not to put the same term multiple times in a sentence or several times in a paragraph.

It is also a good idea to make sure you write in complete sentences and make your content read well. This is not just a good idea for search engine consideration but also for the reader of your page. You want them to find the page informative and easy to read. Having them come back and telling their friends about the page is important. If they find it interesting enough, they may just give you that all-important link to your page.

Here are some other things to consider about content.

The content of your page is not just limited to the words written on the page. Search engines also look at how you present your content and what you say about it. For example, every page in your site should have a title. This is the first thing written on the page such as the title to an article. When you present a title you place it as a heading. Heading tags are a way to tell the search engines this is what my page is about. To be effective your heading needs to be about the same thing as the rest of the content of your page. You can also put sub headings on the page. You can title different sections of the page with heading 2 or heading 3 tags.

Search engines also give you two places to tell them what you think your content is about. This is done through your meta title and description tags. These are the only two meta tags that most search engines look at so far as determining how they are going to rank your page. I do not even add a key word tag to any of my pages. The meta title is the place where you tell the search engine what your page is about. It can be exactly the same as the title on the page itself (your H 1 tag or page heading). Your description tag gives you the opportuníty to describe the content of the page to the search engine. The description needs to be short and to the point. It should be no more than two sentences but preferably only one sentence. There is no reason a good description of a page cannot be made in one simple but complete sentence.

Last but not least is the overall content of the page. Make each page about one thing. The more topics your page talks about the less credít you get for each topic. For example you want to make a page about the three most influential people in medicine today. You can make your first page generic and mention the names of the three people and their general contributions to medicine while concentrating on making sure every paragraph is about the main topic of “most influential people in medicine”. Then, if you want to go into detail about the three individual people, make a separate page about each and have them linked to from the “most influential” page.
About The Author
Article by Rusty Ford, Editor Arthritis-Symptom.com .

The Google PageRank Version of Link Popularity

PageRank (PR) is a Google tool that expands on the simplest link popularity calculation. PageRank is a value given to every web page on the Internet, with 12 possible rankings.

* The Gray Bar in the PageRank tool indicates that a web page has not been added to the Google PageRank database, or Google has banned the website. (If any page on a particular domain has its own PageRank, or if any pages are shown in the Google search results when someone searches “site:www.yourdomainurl.com”, then the website in question has not been banned by Google.)

* PR0 to PR10. PR0 indicates that the web page has been added to the Google database, but it does not yet have any PageRank assigned to it, generally because there are not any PR value pages that link to it at this time.

If one is tracking PageRank from the Google toolbar, then it needs to be understood that the database that stores PageRank values is only updated about once every 3-4 months.

While Google does use links to a web page to determine the web page’s PR value, it is impossible these days to utilize Google to find what links are directed to your pages. Even the Google webmaster tools interface will not show you all of the links Google is counting towards your own Link Popularity or PR value.

Playing Follow-The-Leader

In earlier years, Yahoo and MSN did not employ a link popularity calculation in their search algorithms. But, when one competitor is thoroughly kicking their competition, then the underdog competitor must respond, if they have any desire to remain relevant.

So, after years of lagging behind the Google powerhouse, Yahoo and MSN decided it was time to work a link popularity calculation into their search algorithms.

Both Yahoo and MSN are still struggling to find a way to retake some market share from Google. Even with Yahoo’s Project Panama rollout and MSN’s Live Search rollout, both are still finding Google to be a difficult 800-pound gorilla to conquer.

Building Link Popularity

In essence, even if search engines did not include link popularity as a portion of their ranking procedures, one would still want to develop links to his or her websites.

Links are the roadways that keep Internet users moving from one website to another. Before the search engines became the all-powerful providers of Internet traffíc, the role of Internet promotion was to establish links on pages where a website’s target audience is already going.

The goal of course is to get the person reading the page to clíck the link to the target website. With every visitor to a website being a potential customer, it makes good sense to get as many visitors to the website as possible, and that requires getting as many links as possible pointing to a website.

Google PageRank 101

Since Google drives the largest portion of search traffíc on the Internet, I am only going to focus on their link popularity system.

All web pages on the Internet have been assigned a PageRank value by Google, according to the value of the web pages that link to them. This number is always in flux as links are made, lost or change value.

In short, the pages linking to your pages have their own Google PageRank value, according to who links to them, and the value of the pages that are linking to their web page. As the web pages linking to your web pages gain value, then your pages will also gain value in the Google PageRank algorithms.

As a Webmaster, it should be your goal to create as many links to your website, as you can muster. Eventually, most of the web pages with real value will gain their own PageRank, and they will pass some of their PR value to your web pages.

But, I Tried That Once…

Whatever link building strategy one might recommend, there will be someone else saying, “But, I tried that once and it did not work.” Some may go a bit further and say that they tried it once and received initial good results in Google’s SERP’s, but then those results shortly dissipated and the previous high placement in Google evaporated.

A common story I hear is that “we tried” a specific link building process. Shortly after doing so, our website went from result 300 in Google’s results to page two or three of the search results. Then a month later, our website dropped to around 100 in the search results as the link page slipped into Google’s Supplemental results. These people often conclude that the link building process used was not effective.

They make this statement because they do not understand the inner-workings of what is happening to their link popularity and search engine placements.

Several Factors Drive the Roller Coaster

With press releases, it is easy to comprehend the how and why of the climb and fall. Press Releases are treated as news stories, and as such, they are more important in real time than they will be in a month or so. That is why press releases can generate big results quickly, and it also explains why those results quickly fade away.

With article marketing, it is common for a new article placement to help any website mentioned within the article and its accompanying resource box (about the author information) to rise in the search rankings early, then to drop away for a time, and perhaps rise in value again later.

Let me explain how this process works, and it will make more sense to you.

Google’s Main Index and Supplemental Listings

In order for the referenced website to get the PageRank it needs to climb in the search results, the web pages linking to it must have their own PageRank. As a single web page gains in link popularity and PageRank, the web page will also improve in the search results.

When a new article is placed for the first time, it is always placed on a “brand new” page on the Internet. New pages on the Internet, by their very nature, do not have any external links pointing to them and therefore, they do not have any established PageRank.

In recognition of this “brand new” status, Google is giving a pass to those new web pages. As far as the Google algorithm is concerned, these “brand new” pages might have value, but that value cannot yet be determined based on the number of links pointing to the page.

At the end of Google’s “pass window”, Google checks to see if this new page has developed any of its own inbound links and PageRank value. If the new web page has not developed any value of its own after a window of 30-45 days, then the new page will be moved from Google’s main index to Google’s Supplemental listings. If the new page has developed PageRank, then the page will remain in Google’s main index.

According to Matt Cutts, the Google Guy, “Having urls in the supplemental results doesn’t mean that you have some sort of penalty at all; the main determinant of whether a url is in our main web index or in the supplemental index is PageRank.” http://www.mattcutts.com/blog/infrastructure-status-january-2007

Many web pages that have slipped into the Supplement listings will gain their own PageRank over the long term, and as such, those pages may return to Google’s main index in the future. If articles are valuable resources to their readers, then many placements of those articles will be given their own inbound links and therefore PageRank, but it takes time.

As a general rule, it appears that the average web page will gain a measure of PageRank somewhere in the range of 90 to 180 days from the day the web page was created. While not all pages will receive inbound links and PageRank, enough of them do to make the whole process worthwhile.

You Cannot Win If You Do Not Play

As a Webmaster, your website will nevër gain link popularity if you do not take actions to íncrease the number of links pointing to your website. If the web page nevër accrues any link popularity, it will not gain PageRank, and it will not rise in the search engine rankings.

You are in the driver’s seat, so if you fail to accomplish link popularity and search placement, then it will have been the fault of your inaction.

Do you remember my sample scenario above, “Shortly after (completing a link building campaign), our website went from result 300 in Google’s results to page two or three of the search results. Then a month later, our website dropped to around 100 in the search results as the link page slipped into Google’s Supplemental results.”

These people frequently conclude that a specific link building activity produced no results, because they did not stay on page two or three of the results. Surprisingly, these people tell us that they started out at #300 and ended up at #100, and yet they claim that the process did not work in their case. How so? They climbed 200 places in the search results. How is that an ineffective link building campaign?

So, the next time you hear someone crying about the link popularity roller coaster, think back on this article, and you might be able to help him or her to clear the fog of confusion.
About The Author
Bill Platt has offered article marketing services at The Phantom Writers, since 2001. If you are interested in guaranteed link building services, utilizing articles as the foundation for the links, then Bill’s team can help you with that as well. If you have questíons that only Bill can answer, give him a call at             (405) 780-7745 begin_of_the_skype_highlighting (405) 780-7745 end_of_the_skype_highlighting , between 9am-6pm CST, Monday through Friday.

There seems to be some confusion regarding the terms used to describe website visitor traffíc. We usually hear website owners speak in terms of “hits” to their website. Hits don’t accurately describe the number of visitors viewing the website – they are actually just any sort of HTTP request made to your server. Not only are requests made for website pages, but also for all the images and other files associated with viewing a single page. Therefore, one page view could actually result in dozens of hits, and, if a single user visits many pages on your website, this visit could generate hundreds or even thousands of hits. This can excite some website owners, but this number is not a reliable indicator of how many people have actually visited the website.

The term that website owners want to focus on is the amount of unique impressions that are generated by their website. A unique impression will measure the number of actual people visiting the website based on their IP address, browser, and operating system. No matter how many “hits” a visitor registers on your website, the server will record the session as one unique visit. Thus, the number of unique visits gives us a much better idea of the amount of traffíc the website is generating.

What to Look for When Analyzing Website Traffíc

Number of Unique Visitors: We’ve already determined that the best measure of true website traffíc is the number of unique visitors. What we want to look for is a trend in the average number of unique visitors. On a day to day basis, there may be a good amount of volatility in the number of unique visitors, but we want to pay attention to the trend of the average number of visitors per month. Optimally, we’d like to have the number íncrease on a monthly basis.

Entry Page Statistics: From these statistics we can learn which page people are using to enter your website. Most visitors will enter from your home page, but you may notice that up to 50% of your website traffíc originates from a page other than your home page. It’s important that your website have an easy to use navigation structure to ensure that visitors can find the information they are looking for, even if they don’t enter through your website’s main page.

Bounce Rate: The bounce rate can be defined as the percentage of people who visit your website and immediately leave. Don’t get worried if your bounce rate is high – most websites have a bounce rate of about 50% or so. If the bounce rate is unusually high, you can experiment with your website to try and retain more visitors. Maybe you need more enticing graphics, less text, faster loading pages, or a more engaging design.

Exit Page Statistics: These statistics will show you where people are leaving your website. When you know which page is losing the bulk of your website’s visitors you can experiment with some changes in an attempt to retain more visitors.

Average Time & Page Views Per Visit: Website visitors are very goal oriented and task driven. Upon visiting your website, most visitors will merely scan the page to quickly determine whether or not it contains the information they are searching for. By analyzing the average amount of time spent on your website and the average number of page views per visit, you can determine how engaging your website’s content is. The key to retaining visitors and increasing the number of page views is to have relevant and interesting information on your website. Remember – content is king!

Top Referring URLs: This statistic lets you know where the bulk of your website’s traffíc is coming from. This is important if you’re pursuing a website marketing campaign or search engine optimization campaign because you can easily judge the campaign’s effectiveness by looking to see how many visitors each marketing method is generating.

Top Search Words & Phrases: This information will let you know which keywords and phrases visitors are searching for in Google and the other search engines in order to find your website. With this information you can gauge the effectiveness of a search engine optimization campaign, or get an idea of how your website’s keyword density should be altered to position it for the keywords and phrases that you’re targeting.

Browsers, Platforms & Screen Sizes: This information gives us some insight as to the type of software and hardware your visitors are using. You should ensure that your website looks the same across all browsers and operating systems. In addition, you must pay attention to the screen size and resolution in which your visitors are viewing your website. The goal is to ensure that no visitor has to resort to the horizontal scrolling bar to view your website – this is a major turnoff for most people.

Country of Origin: A good website stats program will also let you know the geographic region of your website’s visitors. This is important if your website only has appeal in a particular region. For instance, if you own a retail store that caters to Southwestern Ontario and you notice that 90% of your website traffíc is coming from the U.S., then it can easily be determined that you need to re-think your online marketing strategy.

The goal of website traffíc analysis is to assess how well or how poorly your website is working for your visitors. From these statistics you can figure out what the problem is and try out some possible solutions. The problem often lies in the website’s visual appearance, layout, navigation structure, or keyword optimization. When making modifications to your website in order to remedy these problems, it’s best to only make minor and gradual adjustments, and then assess the progress over the next month or so to truly understand if your changes were for the better. Also, remember that sites with a greater number of visitors will have more accurate web statistics. Sites with smaller numbers of visitors are more prone to have their averages thrown off by a few anomalous visitors.
About The Author
Paul Coulter owns and operates a Toronto Website Design company that specializes in search engine optimization (SEO).